Privacy Policy
Last updated: July 2025
ShopStack360 ("we", "us", "our") operates the ShopStack360 Supply, Trade, and Connect mobile applications and the shopstack360.com website. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Account Information
Name, email address, phone number, business name, and business address provided during registration.
Location Data
With your permission, we collect device location to enable product discovery, nearby business search, and delivery coordination. You can disable location access in your device settings at any time.
Transaction Data
Order details, payment records, escrow transactions, and delivery information processed through our platform.
Device Information
Device type, operating system, app version, and unique device identifiers for app functionality and troubleshooting.
2. How We Use Your Information
- Process orders, payments, and escrow transactions
- Enable product and business discovery based on your location
- Coordinate deliveries between buyers, sellers, and logistics providers
- Provide AI-powered recommendations and demand forecasting
- Assess creditworthiness for Buy Now Pay Later services
- Communicate order updates, receipts, and platform notifications
- Improve our services and user experience
- Comply with legal obligations
3. Payment Processing
Payments are processed through Paga, our third-party payment provider. We do not store your full card details or bank credentials on our servers. Paga's handling of your payment data is governed by their own privacy policy at mypaga.com/privacy.
4. Data Sharing
We share your information only in these circumstances:
- Transaction counterparties: Buyers, sellers, and logistics providers involved in your orders receive necessary details to fulfill transactions
- Payment provider: Paga receives payment data to process transactions
- Legal requirements: When required by law or to protect our rights
We do not sell your personal data to third parties.
5. Data Security
We use industry-standard encryption (TLS/SSL) for data in transit and encrypt sensitive data at rest. Access to personal data is restricted to authorized personnel only.
6. Data Retention
We retain your data for as long as your account is active. Transaction records are kept for 7 years to comply with financial regulations. You may request account deletion at any time.
7. Your Rights
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Withdraw consent for location data collection
- Export your data in a portable format
8. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy and will notify you via the app or email. Continued use after changes constitutes acceptance.
10. Contact Us
For privacy-related inquiries:
Email: admin@shopstack360.com
Website: shopstack360.com